Total power coverage.
Total peace of mind.
CUSTOMER VALUE AGREEMENTS (CVAS) — FOR STANDBY APPLICATIONS
Power outages can be unpredictable, so having reliable backup power is more important than ever. With a Customer Value Agreement (CVA) including an Extended Service Coverage (ESC), you get more than just protection, you get confidence that your operation will run – no matter what.
These solutions work together to keep your backup power system ready to run, with planned maintenance, unexpected repair coverage, and expert support built right in. Whether you're managing a facility or protecting essential operations, CVAs combined with ESCs can help you minimize downtime, control costs, and eliminate the stress of surprise repairs.
HASSLE-FREE
MAINTENANCE AND OWNERSHIP
Ensure proactive maintenance and guaranteed component life, so your power asset performs to factory specs with less stress and more confidence.
PEACE OF MIND
FROM ASSET HEALTH MANAGEMENT
Stay ahead of issues with 24/7 remote monitoring and expert insights into your genset’s performance. Get alerts when key components need attention:
- Battery Health
- Fuel Level
- Engine Status
- Coolant System
SECURITY
OF EXPERT DEALER SUPPORT
Extended Service Coverage (ESC) protects you from unexpected repair costs with flexible coverage options for parts and labor &ndash';even years after your factory warranty ends.
Built ready.
Tailored to you.
Cat equipment is built to perform, and with the right support it performs even longer. With customizable CVAs, you get protection, performance, and peace of mind in one powerful package. Discover the three levels of CVA options designed to keep your Cat equipment performing longer.
| VALUE PROMISE | LEVEL 2 3+ YEARS Recommended | LEVEL 3 5+ YEARS Recommended | |
|---|---|---|---|
| Hassle-Free Maintenance and Ownership | Locked-in Costs Up Front | • | • |
| Genuine Cat® Parts Delivered at the Right Time, Right Place | • | • | |
| Cat Fluids | • | • | |
| Trained Dealer Labor | • | • | |
| Peace of Mind from Asset Health Management | Access to Asset Data via VisionLink™ | • | • |
| Fluid Health Management via S•O•SSM Services | • | • | |
| Inspections via Cat Inspect | Dealer Performed | Dealer Performed | |
| Extended Service Coverage (ESC) | • | • | |
WARNING